Last Updated: 17 September 2026
At Cheers Express, we respect your privacy and are committed to protecting the personal information you provide when using our website and services.
1. Information We Collect
When you place an order, contact us, or use our website, we may collect information such as:
- Your name
- Phone number and WhatsApp number
- Email address
- Delivery address
- Order and purchase details
- Information you provide when contacting us
- Basic website usage information, such as browser or device information
2. How We Use Your Information
We may use your information to:
- Process and deliver your orders
- Confirm orders and communicate with you
- Respond to enquiries and customer-support requests
- Provide information about your orders
- Improve our website and services
- Prevent fraudulent or unauthorised activity
- Meet applicable legal and regulatory requirements
3. WhatsApp Communication
If you choose to contact Cheers Express through WhatsApp, information you provide through WhatsApp may be processed by WhatsApp and its applicable privacy policies.
We use WhatsApp primarily to communicate with customers regarding orders, deliveries and enquiries.
4. Payments
Where online payment services are available, payment information may be processed by the relevant third-party payment provider.
Cheers Express does not intentionally store complete payment-card details on our website unless specifically required and securely supported by the payment provider.
5. Cookies
Our website may use cookies and similar technologies to:
- Keep the website functioning properly
- Remember certain preferences
- Understand how visitors use our website
- Improve website performance and functionality
You can control or disable cookies through your browser settings, although some website features may not function correctly as a result.
6. Sharing Your Information
We may share necessary information with trusted service providers where required to operate our business, such as:
- Delivery providers
- Payment processors
- Website and hosting providers
- Technology and analytics providers
We do not sell your personal information as part of our normal business operations.
We may also disclose information where required by law or to protect our legal rights, customers, or business.
7. Data Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, misuse, loss or disclosure.
However, no internet-based system can be guaranteed to be completely secure.
8. How Long We Keep Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, providing customer support, maintaining business records and meeting legal obligations.
9. Your Rights
Depending on applicable law, you may have rights regarding your personal information, including requesting access to, correction of, or deletion of certain information.
To make a privacy-related request, contact us using the details below.
10. Third-Party Websites
Our website may contain links to third-party websites or services. Cheers Express is not responsible for the privacy practices or content of those third parties.
We recommend reviewing their privacy policies before providing personal information.
11. Children’s Privacy
Cheers Express does not knowingly collect personal information from children through our website.
Our products and services are intended for legal-age customers only, in accordance with applicable laws.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology or legal requirements.
Any updated version will be published on this page with a revised Last Updated date.
13. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
Cheers Express
📍 Harare, Zimbabwe
📱 0772 311 005
📧 orders@cheersexpress.co.zw
Cheers Express — Drinks delivered to your door.